At Nanda Gold, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or make a purchase. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect
   We collect several types of personal information from our customers to provide the best shopping experience and to ensure compliance with applicable laws.
   • Personal Information : This includes your name, contact details (phone number, email address, and postal address), payment information, and identification details such as PAN or Aadhaar when required.
   • Transaction Information: : Details about purchases, returns, and exchanges made on our website or in-store.
   • Technical Information : This includes your IP address, browser type, device information, and browsing behaviour on our website.
   • Cookies and Tracking : We use cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and understand customer preferences.
2. How We Use Your Information
   We use your personal information to :
   • Process and fulfil your orders, including shipping, returns, and exchanges
   • Provide customer service and respond to your inquiries
   • Personalize your shopping experience by offering tailored recommendations and promotions.
   • Comply with legal obligations, including fraud prevention and identity verification for high-value transactions.
   • Communicate updates about your order, new products, promotions, and other marketing communications (you can opt out of marketing communications at any time).
3. Sharing Your Information
   We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties in the following circumstances:
   • Service Providers : We share your information with logistics companies, payment processors, and IT service providers to fulfil orders and deliver services
   • Legal Compliance : We may disclose your information to government authorities or law enforcement as required by law, for fraud prevention, or in response to legal requests.
   • Business Transfers : In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction
4. Security of Your Information
   At Nanda Gold, we take data security seriously. We use industry-standard encryption technologies, such as SSL (Secure Socket Layer), to protect your personal information during transmission. Our payment gateways are PCI-DSS compliant, ensuring secure processing of your financial details. Access to your personal data is restricted to authorized personnel only, and we employ physical, electronic, and procedural safeguards to protect against unauthorized access.
5. Data Retention
   We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law (such as tax, legal reporting, or accounting requirements). After this period, your personal data will be securely deleted or anonymized.
6. Your Rights
   You have the right to:
   • Access : Request a copy of the personal information we hold about you.
   • Correction : Request correction of any inaccurate or incomplete information.
   • Deletion : Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
   • Opt-Out : Unsubscribe from marketing communications at any time by using the "unsubscribe" link in our emails or contacting our customer service.
   • Withdraw Consent :Where processing is based on consent, you can withdraw that consent at any time. To exercise any of these rights, please contact us at support@nandagold.com.
7. Cookies and Tracking Technologies
   Our website uses cookies and similar tracking technologies to enhance user experience, analyse traffic, and tailor marketing efforts. You can control cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the website.
8. Third-Party Links
   Our website may contain links to third-party websites, which operate independently of Nanda Gold. We are not responsible for the privacy practices or the content of those websites. We recommend reviewing the privacy policies of those sites before providing any personal information.
9. Children’s Privacy
   Our website is not intended for children under the age of eighteen. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under eighteen, we will delete such information promptly.
10. International Data Transfers
    If you are accessing our website from outside India, please be aware that your information may be transferred, stored, and processed in India. By using our website, you consent to the transfer of your information to India in compliance with this Privacy Policy.
11. Updates to This Policy
    Nanda Gold reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will reflect the latest revisions. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
12. Contact Us
    If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at: